Managed Service
One of the perceived advantages of 'third party' FDM
services can often be their weakness too: The system
hosting the data is looked after by a remote, third party
(reducing administrative workload for the airline to a
degree). However, this means that the data is normally
unavailable for ad hoc queries or investigations. The
involvement of a third party can also introduce delays when
time is critical (investigating a hard landing for example -
can the aircraft be returned to service or not?)
Aerobytes has addressed these concerns by providing a
managed service. The airline hosts the software on their own
computers and the software gives alerts as normal. Several
times per week Aerobytes accesses the system using a remote
connection to review what is going on and make sure that the
airline is aware of the important things. The airline users
have full access to the system and can access all the features
themselves making ad-hoc queries and carrying out detailed
investigations if they want to.
Because the system is local to the airline they do not
suffer delays in 3rd parties providing information or jerky
flight data due to poor connection speeds.
This means that you have the benefit of having somebody
else look after your system but without the problems
normally associated with that solution.
Third party analysts will verify about 1 event per 10
flights. With correctly set thresholds Aerobytes users will
see at least 1 event every 2 flights.
To learn more, please contact
us.
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