| Process |
Manufacturer |
Airline |
| Recording
measurements |
Either testing
the product or measuring it |
FDR or QAR
records values that are downloaded |
| Analysing
measurements |
Determining
whether the product is within tolerance or working
correctly and can be shipped |
Analysing the
flight data to determine whether there have been
operational or mechanical values that are outside safe
or economical limits. |
| Reviewing
problems |
Examining
samples to determine extent of problem |
Viewing flight
data to check analysis |
| Investigate
causes of problems |
Do something to
find out why the problem with that sample occurred |
Investigate a
flight data in more detail to find causes of problems |
| Implement
actions |
Implement and
record corrective actions |
Implement and
record corrective actions |
| Audit actions |
See whether the
action was completed |
See whether the
action was completed |
| Review
Statistics |
Determine waste |
Trend flight
data to find developing trends or long term problems |
| Implement and
record corrective actions |
Decide on
processes changes and make changes |
decide on
suitable technique(s) to make changes (email,
newsletter, training etc) to inform educate and train
and record |
| Review (audit)
effect of corrective actions |
Review whether
actions have the desired effect and make more changes if
necessary. |
Review whether
actions have the desired effect and make more changes if
necessary. |
